Evolve – Residential Care Homes (“Evolve”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard any personal data you provide when using our services or visiting our website.
Who We Are
Evolve – Residential Care Homes
Head Office: Jer Lane, Queensbury, BD7 4NP
Telephone: 07535 350626
Email: [email protected]
What Information We Collect
When you contact us via email, phone, or in person, we may collect the following personal information:
- Your name
- Contact details (email, phone number, or address)
- Any information relevant to your enquiry regarding our care services
We do not collect or process sensitive personal data unless necessary for providing care services, and only with your explicit consent.
How We Use Your Information
We use your personal information to:
- Respond to your enquiries about our care homes and services
- Provide the appropriate care, support, or information you request
- Improve our services and communication with you
We do not sell, rent, or share your personal information with third parties.
How We Protect Your Information
We have implemented appropriate security measures to ensure your personal data is protected from unauthorised access, alteration, or disclosure. Our internal systems comply with data protection regulations to keep your information secure.
Your Rights
Under UK data protection laws, you have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data where applicable
- Object to the processing of your data under certain conditions
To exercise any of these rights, please contact us at [email protected].
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. If you engage with our care services, we will store information for the duration of our service provision and in accordance with legal requirements.
Cookies & Website Analytics
Our website may use cookies to enhance your browsing experience and collect basic analytics. You can adjust your browser settings to manage or disable cookies if preferred.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: [email protected]
Telephone: 07535 350626
Head Office: Jer Lane, Queensbury, BD7 4NP